Preventative Maintenance part 1: Turning in work orders as soon as you notice an issue.


I have noticed sometimes that we will get a lot of maintenance requests around the first of the month. I am not sure why this is, but I have theories. One theory is that people feel better about asking for help after they pay rent (this is silly, don’t do this please). Another theory is that they happen to be online and remember at that moment to turn in a work order. Either way it is very important to turn in maintenance requests as soon as you notice an issue to prevent larger issues.

If you have a leak it could cause a lot of damage in a very short period of time and if you know about that leak and fail to tell us then you might be held responsible for the cost of repairs and no one wants that. If you only have a dripping faucet and no threat of water damage that still wastes a lot of water and if you pay a monthly charge for that utility, increased usage can cause the monthly charge to increase. That increase would be for everyone and not just you. Being responsible for a price hike for a whole community is worse than being the kid who tells the teacher they forgot to assign homework.

Other issues like moss on stairs, or a loose railing can pose a significant threat to your safety and it is incredibly crucial that issues like that be addressed ASAP. Things like this can happen slowly and with many things that happen slowly we tend to just get used to it and that can be dangerous. Many of our buildings are getting to be 30+ years old and it is expected that elements of these building will require repair or replacement. Things like loose stairs and railings, falling gutters, slippery walkways, dimming outdoor lights etc. can all be a potential hazard and your help in alerting us of these hazards is very welcome. The last thing I want is for someone to slip on moss, grab a railing that immediately breaks and then a gutter full of slugs and leaves falls on their head. That would be humiliating.

 

In closing, please, please, please, let us know if you have a maintenance request or even a concern. Better safe than sorry.